Customer reviews of Specialist Cars
At Specialist Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 105 customer reviews
By Stewart M on 09 November 2018 | Verified purchase
I had the pleasure of purchasing a BMW 116i from Specialist Cars this week. From the moment i called to enquire about the car the dealer did what he could to get me HP on the car and kept me up to date every step of the way.The car was spotless and as described on the web site and the dealer made sure that the car was cleaned and ready for me to drive away.Not having a car the dealer was happy to come pick me up to come do the paperwork which was a a nice touch.I'll have this car for a couple of years but I wouldn't hesitate going back to get another from them when the times comes to change it.
By Tracey T on 12 October 2018 | Verified purchase
Brilliant !! customer service great, really friendly and drove my car away that day. Really recommend them.
How car selling should be done.
By Colin F on 05 September 2018 | Verified purchase
I spent a lot of time searching for the right car, and when it turned up I was disappointed that it was 150 miles away. You know the story, described as showroom only to travel far to find that the salesman should have went to spec savers then drive home fuming. Anyway I read the reviews and took the chance and I was not disappointed. Car exactly as described and a very nice helpful couple. Nice cup of coffee while we took care of the paperwork. Many thanks for a refreshing service.
A great car and superb experience
By David H on 20 August 2018 | Verified purchase
After reading the other reviews on Autotrader and speaking to the dealer about the car I was confident of making the right choice and after 30 years of buying and selling cars this was the first time I committed to a car without seeing or test driving it first. I traveled up from Cambridgeshire by train and was kindly collected by the dealer from the nearby station and taken to the car. It was exactly as described and more so. The car had been serviced, had new tyres and brakes and even a bit of paint touch up done and the dealer took great pride in showing it off and pointing out all the things he had done and was presented in near mint condition which for an 8 year old car was superb. A short test drive is all that was needed to seal the deal. The dealer's communications from day one were excellent. They even pre-empted the DVLA being down on the pick up weekend and we taxed the car early. The whole process was a pleasurable experience. I can highly recommend Specialist Cars
By Stephen A on 13 August 2018 | Verified purchase
Bought an Audi A3 2010 and to my surprise the car was actually better looking in real life than in the picture on the website. the service was excellent and i was very happy with how everything went.
First class from start to finish
By Sue M on 08 August 2018 | Verified purchase
I had shortlisted 6 cars, and having read other people's reviews of this dealer, I decided to go there to look at a car I was interested in. I was given the opportunity to test drive it on a good mixture of roads and there was no pressure to buy - I had plenty of time to look and ask questions and make a decision. The whole process was relaxed and friendly and I felt confident about buying the car. If you need any after sales help, the service is just as good.
By Igho O on 16 July 2018 | Verified purchase
Car was in exact condition as advertised. Staff were very friendly. Even though I had my car delivered, I was very relaxed with the whole transaction process as they made me "feel at home" through it all. Such trustworthy persons to do business with. Won't hesitate in using them again, or in recommending them to anyone who wants genuine used cars
5 star service
By Karen S on 12 July 2018 | Verified purchase
Professionally dealt with and they went over and above expectations so thank you very much 5 star service - I've got a great car at a great price
Fantastic Car Sales and great quality of car...
By Susan H on 30 June 2018 | Verified purchase
The owner was very helpful and friendly professional and not pushy like so many other car sales ....the quality of his cars are fantastic and when I need another car I will be speaking to him first.
5 star stress free car buying experience.
By Maureen C on 16 May 2018 | Verified purchase
At Specialist Cars they really went the extra mile for us. They were very patient, pleasant and polite, with all questions answered very quickly and helpfully. When we decided to purchase the car, (with warranty included), they ensured the car was in perfect order, taking us around to ensure we were pleased with the valeting, and everything else we had agreed on before we signed. There were no hidden charges, and HPI/stolen and other checks were already done and verifiable print outs available for us. He did the car tax online and sorted out all paperwork. There was no rushing about, and no stress or pressure, as older people this was greatly appreciated. I would definitely recommend considering Specialist Cars as an alternative if you get stressed out by pushy sales people. We feel the car purchased was good value and we were pleased with the condition of it. We would rate quality of service 5 stars out of 5 without a doubt. We wish you well in your future endeavours.
- 01670 356222 07768 592718
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