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Customer reviews of Specialist Cars

At Specialist Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Specialist Cars

Specialist Cars

Based on 120 customer reviews

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  • 5

    Another happy customer

    By Oliver F on 04 February 2019 | Purchase not verified

    Very happy experience the dealer was really helpful, friendly just a true honest person. He also give a more than fair part exchange prize on my car trade. Be more than happy to recommend Specialist Cars to friends or family.

    Reply from Specialist Cars on 05/02/19

    Hi Oliver. Thank you so much for your kind review and look forward to possibly seeing you again in the future if you decide you want to change the Veloster. Regards John and Carol

  • 5

    Excellent servive

    By Karen R on 10 November 2018 | Purchase not verified

    I bought my ford fiesta from John and carol and i don't have any doubt I will have any problems with the car. The car came with a full 12 months mot, warranty and service. There was a problem with the windscreen which he arranged to replace before he handed car over. I'm very pleased with my car. A dream to drive. All very friendly and efficient. Thank you John and Carol.

    Reply from Specialist Cars on 30/12/18

    Hello Karen, Thank you very much for your great review. I am so sorry that we had a problem with the car after you left us the review, but I am so pleased that it is all sorted now and thank you for your patience. Regards, John

  • 5

    Fantastic service

    By Max L on 11 January 2018 | Purchase not verified

    Couldn't be happier with my purchase. Got a lovely car at a decent price and the transaction was very smooth and easy. Car had a bit of a problem with juddering under braking which didn't resolve after it had been driven for a few hundred miles and John had the problem sorted out within an afternoon. He's a cracking bloke and I wouldn't hesitate in using him again. Very satisfied customer and highly recommend this dealership.

    Reply from Specialist Cars on 13/01/18

    Thanks Max for your great review. Best Regards. John

  • 5

    Excellent after sales help

    By David G on 09 January 2018 | Purchase not verified

    We bought a new car from specialist cars and just under 300 miles later a warning light came up on the dashboard with a message engine fault repair needed. I phoned them up and he said can you bring it around at 1 o'clock it was fixed by 1:30 so thank you very much for your great service.

    Reply from Specialist Cars on 10/01/18

    Thank You, Glad to be of help. John.

  • 5

    Honda Civic ND57HXC

    By George M on 29 July 2017 | Purchase not verified

    I was excited reading all the 5 star reviews. I live in Edinburgh and wanted to part exchange my car. John was very nice on the phone and we agreed me going down to look at the car. I looked over the car and it seemed to be in great condition, engine, interior as well as body work. I took the car out for a test drive and all seemed well so I decided to purchase the car. I went to the nearest garage to fill my new car up with diesel. I was a bit annoyed as we had agreed over the phone my car would have half a tank and the civic would. I was less than 9 miles away from Johns and on a national speed limit road, I was in fourth gear and went from 40-70. The car lost all power and the EML light cam on and went into limp mode. To Johns credit when I rung he immediately said bring it back. I took it back and he plugged his diagnostics into the car and it showed up a fault of "boost pressure higher than expected". I got a full refund and he also paid me cash for the fuel I put in.

  • 5

    Excellent skoda fabia

    By Graeme W on 24 July 2017 | Purchase not verified

    John was great bends over backwards to help 10 out 10 got a great car at a great price cant fault anything i will be back to buy off john again thankyou very much

    Reply from Specialist Cars on 25/07/17

    Thank you Graeme for your great review. I am so pleased that you are happy with your purchase and look forward to doing business with you again when you fancy a change. Thanks Again. John and Carol

  • 5

    Excellent cars and excellent service

    By Callie A on 17 July 2017 | Purchase not verified

    I got my first car, and as someone that doesn't really know anything about this process i found them extremely helpful and accommodating. Not only was my car a great deal but the service was excellent and I would definitely buy a car from specialist cars again.

    Reply from Specialist Cars on 19/07/17

    Thank you Callie for your kind review, no doubt the Citigo will stand up to it's excellent reputation as city car of the year for 5 years running. I hope you enjoy it and good luck with your first car. John & Carol

  • 5

    Happy to recommend.

    By Elizabeth G on 26 June 2017 | Purchase not verified

    Happy with the service we received from Specialist Cars. Small used car dealership, everything went smoothly without problems. Paid a price we were happy with and, so far, the car has met with our expectations, and with a short warranty for reassurance.

    Reply from Specialist Cars on 27/06/17

    Thank you Elizabeth for your review and happy motoring. Happy to deal with you. John

  • 5

    Our recent purchase

    By fiona g on 16 January 2017 | Purchase not verified

    Bought a Nissan Note in October / November 2016. John was Friendly and efficient, he came across as very honest and his price for the car was more than fair. We purchased and decided to wait before offering a review as we wanted to see how the car performed over a mid - longer term period before doing so. We are 100% happy with the Note at this point and couldn't be more complimentary around how John and all at specialist cars do their business. I have already recommended John and SC to members of my family and friends, and will continue to do so

    Reply from Specialist Cars on 17/01/17

    And there's me thinking you had forgotten about me :) I'm pleased you are so happy with the Note they are so wrongly under rated as they very rarely if at all have any faults. We certainly have not had any come in with any faults, nor come back with warranty faults. Thank you for your fine comments and hope to see you on your own, or with either friends or family in the future. John

  • 5

    Friendly and professional

    By Ross M on 29 December 2016 | Purchase not verified

    My dealings when purchasing my car were friendly and professional. I travelled by train and was met at the station with my car. All administration was carried out quickly and i was on my way in good time.

    Reply from Specialist Cars on 04/01/17

    Hello Ross and Happy New Year. Thank you for your pleasant review and also thank you very much for having the confidence to travel all the way from Fife to buy the Nissan Cube. I'm sure your remarks will give others the same confidence to travel and buy from us. All the Best. John.

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Specialist Cars

01670 356222 07768 592718

Opening times

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:00

Specialist Cars

NE24 1HF