Customer reviews of Specialist Cars
At Specialist Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 111 customer reviews
Very good car for it's age.
By Adam S on 22 October 2016 | Verified purchase
This is the second car we've bought from Specialist Cars. We were looking for a cheap runabout just to last us a few months when my partner starts a new job until she qualifies for her employer's leasing scheme and this car immediately jumped out at us. TBH we're not in a hurry now to buy a new car, we will probably only look for a new one if this one needs any repairs. John Hepple is very friendly, taking the time out of his busy day to allow us to view and test drive at very short notice on a Saturday afternoon. The relevant paperwork was sorted very quickly and he even allowed us the use of his PC to sort out the tax straight away over the internet as the Post Office was shut by the time we purchased. All documentation was in order, the car has a full service history and has only had two previous owners from new, and an HPI check was provided. He topped up the car with a gallon of petrol to see us on our way as well.
By SHIRLEY W on 09 October 2016 | Verified purchase
The car I bought is in excellent condition for its age. The service I received was excellent nothing was a bother every thing was sorted before I drove the car away I would definitely get a car from them again thank you very nice gent
Outstanding service with a smile
By Liam M on 27 September 2016 | Verified purchase
Excellent service from John and his wife, fast friendly and reliable service would recommend them to anyone. Made everything really easy to understand and are more than happy for you to contact them for after sales service
By Mark T on 26 September 2016 | Verified purchase
Brilliant service, John and his wife were really friendly very helpful.Made the whole process simple. Definitely recommend to anyone.
My next car will fefinitely be from John
By Gavin C on 25 September 2016 | Verified purchase
The whole buying experience was first class. John and his wife could not do enough for you.
From start to finish excellent
By Peter P on 25 September 2016 | Verified purchase
As the title states from start to finish all at Specialist Cars were so helpful with vehicle purchase from them. I will not be able to put into words how good the service was but nothing was a issue or to much trouble and what John said he would do was done on first time of asking, he kept every agreement and went beyond. The car was a replacement for the wife's and she wanted black alloys put on, I mentioned this John and he said that he could arrange to have them sprayed professionally at cost, this was arranged and done. With the saving on this I was able to afford to surprise the wife with a personalised numbers plate, again John helped me by transferring the car into my name on line so no delay, he then kept the car for me long enough for me to get the new plates delivered and when they were he even fitted them for me. Sometimes just the little things that make such a difference. I am happy to highly recommend Specialist Cars Thank You
Fantastic service from genuine dealer.
By Steve R on 25 September 2016 | Verified purchase
After having previous bad experiences with car dealers, I was very dubious when deciding to change my car. I saw a car on specialist cars website, based in Blyth, Northumberland. The reviews for this company caught my eye. 5/5. I live in Darlington and arranged to go up to Blyth and view the car. As soon as I met john I was confident. Very genuine guy. Even before the test drive he pointed out a couple of paintwork issues and said these would be sorted. The car was excellent and I arranged to collect car a week later. Even though car had a long not, john put 12 months not on it. He picked me up from the station. Absolutely fantastic service from a really genuine guy. Well worth travelling any distance. When I decide to change my car again specialist cars will be my first call. Stephen Richardson.
great service highly recommended
By Claire J on 12 September 2016 | Verified purchase
Great fast friendly very helpful service carnt ask for nothing better than this service from this business first time buying this way and would recomend to anyone
Friendly and Professional Service
By STEVE E on 10 September 2016 | Verified purchase
I don't like buying cars. I have no great interest in cars other then as a form of transport. This was why I had my last car for thirteen years but the time had come to look for a replacement. I had a limited budget but was hoping to find something that would be dependable and last me for a few more years. I spent a few days researching online and visiting local dealers and wasn't having much luck until I found an add for Specialist Cars on Auto Trader. Having found a car I was interested in John took me on a test drive. He picked up on a couple road noises he wasn't happy with and said he would fix these prior to me taking delivery. When the car was ready two days later John and Carol made the whole process of buying the car effortless. I am more then happy to recommend Specialist Cars to anyone looking for a used car.
wheel chair accessibe veihicle
By THOMAS B on 06 September 2016 | Verified purchase
the purchase of the car was seamless we viewed the car at 11.00am and had handed in our part ex and driven off with the new one by 1.00pm
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