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Customer reviews of Specialist Cars

At Specialist Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Specialist Cars

Specialist Cars

Based on 120 customer reviews

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  • 5

    From start to finish excellent

    By Peter P on 25 September 2016 | Verified purchase

    As the title states from start to finish all at Specialist Cars were so helpful with vehicle purchase from them. I will not be able to put into words how good the service was but nothing was a issue or to much trouble and what John said he would do was done on first time of asking, he kept every agreement and went beyond. The car was a replacement for the wife's and she wanted black alloys put on, I mentioned this John and he said that he could arrange to have them sprayed professionally at cost, this was arranged and done. With the saving on this I was able to afford to surprise the wife with a personalised numbers plate, again John helped me by transferring the car into my name on line so no delay, he then kept the car for me long enough for me to get the new plates delivered and when they were he even fitted them for me. Sometimes just the little things that make such a difference. I am happy to highly recommend Specialist Cars Thank You

    Reply from Specialist Cars on 27/09/16

    Peter you now get the award for the longest review. Thank you very much it is nice to be appreciated and it was also nice to hear about your wife's response to her surprise personal plates. Thanks Again, John

  • 5

    Fantastic service from genuine dealer.

    By Steve R on 25 September 2016 | Verified purchase

    After having previous bad experiences with car dealers, I was very dubious when deciding to change my car. I saw a car on specialist cars website, based in Blyth, Northumberland. The reviews for this company caught my eye. 5/5. I live in Darlington and arranged to go up to Blyth and view the car. As soon as I met john I was confident. Very genuine guy. Even before the test drive he pointed out a couple of paintwork issues and said these would be sorted. The car was excellent and I arranged to collect car a week later. Even though car had a long not, john put 12 months not on it. He picked me up from the station. Absolutely fantastic service from a really genuine guy. Well worth travelling any distance. When I decide to change my car again specialist cars will be my first call. Stephen Richardson.

    Reply from Specialist Cars on 27/09/16

    Thank You Steve. I'm really pleased that you were as enthusiastic as I was about the Mother of Pearl Paintwork, it looked really great as you drove off. You know where to come if you decide to have a change as I would love to have the car again and dealing with you was a joy. Cheers, John

  • 5

    great service highly recommended

    By Claire J on 12 September 2016 | Verified purchase

    Great fast friendly very helpful service carnt ask for nothing better than this service from this business first time buying this way and would recomend to anyone

    Reply from Specialist Cars on 18/09/16

    Thank you Claire for your review. Peter will be contacting you soon to arrange collection of your old car as he is happy to pay what you are asking for. John

  • 5

    Friendly and Professional Service

    By STEVE E on 10 September 2016 | Verified purchase

    I don't like buying cars. I have no great interest in cars other then as a form of transport. This was why I had my last car for thirteen years but the time had come to look for a replacement. I had a limited budget but was hoping to find something that would be dependable and last me for a few more years. I spent a few days researching online and visiting local dealers and wasn't having much luck until I found an add for Specialist Cars on Auto Trader. Having found a car I was interested in John took me on a test drive. He picked up on a couple road noises he wasn't happy with and said he would fix these prior to me taking delivery. When the car was ready two days later John and Carol made the whole process of buying the car effortless. I am more then happy to recommend Specialist Cars to anyone looking for a used car.

    Reply from Specialist Cars on 11/09/16

    Thank You Steve for your kind comments. I hope you are not going to leave it another 13 years before you change your car. I think you should get an award for what I think was the longest review yet out of 40 +. Many Thanks Again. John

  • 5

    wheel chair accessibe veihicle

    By THOMAS B on 06 September 2016 | Verified purchase

    the purchase of the car was seamless we viewed the car at 11.00am and had handed in our part ex and driven off with the new one by 1.00pm

    Reply from Specialist Cars on 08/09/16

    Hello Thomas, Thank you for your review. I hope your wife is enjoying her rides in the new car and hope you are now able to get out a bit more. Thanks Again, John

  • 5


    By TONY W on 25 August 2016 | Verified purchase

    I have had some poor experiences with pushy dealers who fill you with rubbish so what a refreshing change!!!... John explained the process thoroughly & was completely open and honest about prices & profit margins. He gave me complete peace of mind & the transaction was completed in a matter of an hour or so. John is a genuine & honest guy, I will certainly do business with him again!!... THANK YOU!!...

    Reply from Specialist Cars on 25/08/16

    Thank you Tony for your kind comments. I have also had some, although rare, poor experiences with pushy customers. So it is always a pleasure to deal with customers such as yourself. Look forward to doing business with you again. John.

  • 5

    Unbeatable experience.

    By Jack T on 20 August 2016 | Verified purchase

    Best experience of buying a car I've ever had. John and Carol couldn't do enough for me and I came away with my dream car at an excellent price.

    Reply from Specialist Cars on 21/08/16

    We are both pleased to be appreciated. We hear some horror stories from customers who have had bad experiences with other dealers and would hate to be compared with them. We saw you going in the opposite direction to us a couple of days after you bought the Mini and it really stood out in all the other traffic. Good choice Jack! John and Carol

  • 5


    By Corey K on 20 August 2016 | Verified purchase

    Went above and beyond what I expected, fantastic service from fantastic people. I couldn't be any happier! Would highly recommend to anyone and everyone looking for a used car.

    Reply from Specialist Cars on 21/08/16

    Thank you Corey for your kind comments, come again any time, I will be pleased to see both you and your car again. John

  • 5

    Positive experience.

    By SUE T on 17 August 2016 | Verified purchase

    I found the car I was looking for at Specialist Cars and arranged to view it. I was pleasantly surprised to have John point out a small dink in the paint work (I hadn't seen it).It was explained to me that the bodywork would be put to rights along with new carpets which had to be ordered. True to his word, both dink was repaired and carpets have been put in the car. I had to wait for approx one hour for bodywork to be completed and was offered refreshments! All in all it was a positive experience and I would not hesitate to recommend this company.

    Reply from Specialist Cars on 18/08/16

    Hi Sue, It was a pleasant experience for me also having our little chat on the swing. Thank you for your comments, it's nice to be appreciated. John

  • 5

    Easy professional and friendly

    By MARK J on 14 August 2016 | Verified purchase

    Very professional and personal, John is a true professional and very friendly person to deal with .helped with all aspects of the car deal could not do enough to help us thanks very much

    Reply from Specialist Cars on 15/08/16

    Thank You for your kind remarks, they are much appreciated. John

Specialist Cars

01670 356222 07768 592718

Opening times

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:00

Specialist Cars

NE24 1HF